EPA Region 9 · U.S. Army Corps of Engineers
Internal
Communications
Running an internal communications operation means knowing what people need before they know they need it — and delivering it consistently, across every channel, on a schedule the organization can rely on. The work below spans editorial operations, content strategy, executive ghostwriting, internal video, and communications governance.
Editorial
Operations
Running an internal information operation means knowing what people need before they know they need it — and delivering it on a schedule they can set their day by. The Region 9 Daily News Clips has reached more than 850 subscribers daily for years and been recognized as a model across the organization. Keeping Region 9 Informed, fireside chats, town halls, wellness events — all of it runs through the same editorial discipline: right information, right format, right time.
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Content
Strategy
A content strategy is only as good as the system built to sustain it. When the intranet needed a full redesign inside a CMS with no flexibility and a template no one chose, the answer was to build the best version of what the constraints allowed — organized, navigable, and maintained. The result was adopted by another regional office as the model for their own redesign.
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Executive
Ghostwriting
The best executive message sounds exactly like the executive — except sharper, more considered, and ready for the audience in the room. Memorial Day, Veterans Day, organizational milestones, leadership transitions: every occasion is also a communication opportunity, and most of them are wasted. The work here is making sure they're not.
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Internal
Video
Not every video is for everyone. Some of the most effective internal productions are built for a specific audience, a single occasion, and one clear call to action. The discipline is in the decision made before the camera turns on: whether this is a video at all, who it's for, and what it needs to do.
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Communications
Governance
The standards behind a communications operation are only useful if someone can find them, read them, and actually use them. Field SOPs, production guides, style references — this is the infrastructure that keeps the work consistent when the team changes, the deadline moves, or a new producer is in the field for the first time.
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